Our Value-Add
Transformation Efforts
Transformation efforts require planning and patience. We have a model that focuses on avoiding Kotter’s 8 reasons for Transformational failures and ultimately anchors changes to the organization’s culture.
Project Facilitation
We apply strong facilitation skills to engage participants in creating, discovering, and applying learning insights. We guide groups to work together efficiently by creating synergy, generating new ideas, and arriving at a consensus agreement.
Performance/Project Management
Many organizations underestimate the significance of formal project management. We focus on combining formal PMI project management, within the 5 process groups and 10 knowledge areas, with practical improvement methods to achieve project goals.
Coaching
Gain insights and wisdom from personalized coaching conversations to help you navigate and lead your organization successfully through its journey to excellence. Establish scheduled coaching conversations, and a partnership designed to meet your needs.
Healthcare Engineering
Healthcare and Manufacturing Industrial engineers are sought out to identify flaws in the system and to develop effective solutions to these failings. We apply numerous engineering concepts to enhance customer satisfaction and service delivery.
Process Improvement and Quality Assessments
During the PI assessment, we interview with key staff members and become fully entrenched in their roles. We review and document your current processes, systems and resources to determine solutions that will provide a higher return on investment of time, resources and workflow. We then deliver a road map detailing recommended approaches.
Interim Position Fulfillment
Organizations don’t have to lose continuity while seeking to fulfill vacant positions. Establish an interim contract with an experienced leader and continue your improvement efforts.
Strategic Planning
“Strategic Planning is bringing the future into the present so that you can do something about it now” (Alan Larkin). We use multiple methodologies grounded in Hoshin Kanri to build a customized plan based upon your True North.
Course Training / Instruction
Let us teach the core concepts of Quality, Process Improvement, and Lean Six Sigma within your organization. These methods will help you more efficiently increase value for customers, identify (and remove) ineffective activities, and continuously improve your processes by systematically implementing small changes.
The Mission
The mission is to drive the improvement of processes and people through the application of Quality, Performance and Process improvement methods.
The Goal
The goal is simply to achieve Operational Excellence. It is progressive improvement and change, by breaking processes into their sub-components, thus increasing the capability to understand and improve.
Core Values
Our mission and core values drive the culture. They are foundational to the way we practice. We measure all decisions against the values of Humility, Empathy, People development, Voice of the Customer, and Quality.
Humility & Empathy
Lead openly with humility and understand empathetically, the people, and the processes involved.
People development
Transfer knowledge and Develop the people while improving the processes.
Voice of Customer
Connect, capture, and satisfy the Voice Of the Customer.
Quality
Apply scientific approaches of quality, performance, and process improvement.
Years of Healthcare Experience
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Years of Manufacturing Experience
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Healthcare Entities
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High Volume
Manufacturing Sites
Manufacturing Sites
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Major Health Systems
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Over 100 Successful Initiatives
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Clients
Expertise
- Human Resource Organizational Effectiveness
- Business Process Improvement
- Strategic Planning
- Quality Management
- Quality Auditing
- Quality Control
- Project Management
- Value Stream Mapping
- Continuous Improvement
- Leadership / Coaching
- Lean Six Sigma
- Strategy Implementation
- Change Management
- Personal Development
- Lean Transformation
- A3 Thinking
- Hoshin Kanri
- Advisory Services
Radiology workflows Inpatient unit patient experience (HCAHPS), responsiveness Sepsis reduction Fall reduction Case Management / Care transitions workflow optimization Outpatient clinic access Pharmacy and Laboratory efficiencies Pharmaceutical and Laboratory compliance Rehabilitative Therapy utilization and workflow improvement Emergency Department Optimization Inpatient unit discharge efficiency Organizational Accountable Care Team Implementation Environmental Services process flows and efficiency Observation and holding unit patient appropriateness Transportation services optimization Yellow belt training and certification Fundamentals of Quality Training Greenbelt training and certification Process Improvement Coaching Quality and Process Improvement session facilitation Facilities planning / optimization |
Hematology turnaround efficiency and effectiveness Kidney Transplant administrative workflow optimization. Scheduling Inpatient Length of Stay optimization Surgical Services and Operating room workflows and optimization. On time starts. Pediatrics ED workflows Joint replacement program optimization Hospital Childbirth Services workflow optimization Supply Chain optimization Revenue cycle Insurance and benefits enrollment optimization Strategic Planning Hospital / Departmental Payroll process flows Systems Quality resource workflows Facilities work order efficiency and effectiveness Population Health Grievance Process Optimization Telemetry resourcing Rapid Response Team Optimization Med/Surge Nursing Workflow analysis PI readiness Gap Analysis Occupational Health Lean Management Systems Implementation |
Visual Factory Supply Chain Simulation Indirect Labor Optimization Material Flows Transport Route optimization Direct labor Optimization Time and Motion Studies Total Productive Maintenance Assembly and Production workflows Chassis, Trim, Paint, Bodyshop, Stamping workflow analysis Standardized work development Lean implementation Root Cause Analysis Process Improvement training Process Improvement Coaching Bottle neck analysis Total Quality Management (TQM) Just-in-time (JIT) Production Resource allocation P&L accountability New Product Launch Toyota Production System (TPS) |
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